{"id":519,"date":"2018-11-23T10:16:18","date_gmt":"2018-11-23T10:16:18","guid":{"rendered":"http:\/\/primapps.com\/?page_id=519"},"modified":"2023-05-03T22:38:21","modified_gmt":"2023-05-03T20:38:21","slug":"service-desk","status":"publish","type":"page","link":"http:\/\/www.primapps.com\/el\/brizy-193\/service-desk\/","title":{"rendered":"Service Desk"},"content":{"rendered":"
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  • First and Second Level Support. <\/span><\/li>\n<\/ul>\n

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    • Incident & problem management. <\/span><\/li>\n<\/ul>\n

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      • Single interface & integration point for other service requests, such as change management, configuration management, maintenance etc.<\/span><\/li>\n<\/ul>\n

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        • Standardized and automated procedures. <\/span><\/li>\n<\/ul>\n

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          • SLA-based operations. <\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n

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            First and Second Level Support.  Incident & problem management.  Single interface & integration point for other service requests, such as change management, configuration management, maintenance etc. Standardized and automated procedures.  SLA-based operations. <\/p>","protected":false},"author":1,"featured_media":0,"parent":193,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":false,"_links":{"self":[{"href":"http:\/\/www.primapps.com\/el\/wp-json\/wp\/v2\/pages\/519"}],"collection":[{"href":"http:\/\/www.primapps.com\/el\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.primapps.com\/el\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.primapps.com\/el\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.primapps.com\/el\/wp-json\/wp\/v2\/comments?post=519"}],"version-history":[{"count":24,"href":"http:\/\/www.primapps.com\/el\/wp-json\/wp\/v2\/pages\/519\/revisions"}],"predecessor-version":[{"id":7596,"href":"http:\/\/www.primapps.com\/el\/wp-json\/wp\/v2\/pages\/519\/revisions\/7596"}],"up":[{"embeddable":true,"href":"http:\/\/www.primapps.com\/el\/wp-json\/wp\/v2\/pages\/193"}],"wp:attachment":[{"href":"http:\/\/www.primapps.com\/el\/wp-json\/wp\/v2\/media?parent=519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}